📜 Terms & Policies – Bon Séjour Guesthouse
Welcome to Bon Sejour Guesthouse in Okakarara. We look forward to hosting you! To ensure a smooth and enjoyable stay, please review our guesthouse policies below.
1. General Information
Check-in Time: From 1:00 PM onwards
Check-out Time: By 10:00 AM
Early check-in is subject to availability and late check-out may incur additional fees.
2. Reservations & Payments
Reservations can be made online through our booking form or directly via phone/email.
A deposit of 50% of the total booking cost is required to secure your reservation.
The balance must be paid on or before check-in.
We accept cash and EFT payments.
3. Cancellation Policy
- Cancellations 7 days or more before arrival: Full refund of deposit.
- Cancellations within 7 days of arrival: Deposit is non-refundable.
- No-shows: Will be charged the full booking amount.
4. Occupancy & Guests
Standard Room: Maximum 2 guests
Deluxe Double Room: Maximum 2 guests
Family Unit: Maximum 4 guests
Only registered guests are permitted on the property. Visitors must be approved by management.
5. Children & Extra Beds
Children are welcome.
Family Unit is recommended for families.
Extra beds/mattresses may be arranged upon request and subject to availability at an additional fee.
6. House Rules
Quiet hours: 10:00 PM – 6:00 AM
Smoking is only permitted in designated outdoor areas. Smoking inside rooms is strictly prohibited.
Pets are not allowed (unless approved in advance).
Guests are responsible for any damage to property or loss of items caused during their stay.
7. Services & Amenities
Free WiFi is available throughout the guesthouse.
Secure parking is provided for all guests.
Daily housekeeping is included.
Breakfast is available on request.
8. Liability Disclaimer
Bon Sejour Guesthouse is not liable for:
Loss or theft of personal belongings
Accidents or injuries on the premises (unless caused by negligence)
Service interruptions (WiFi, utilities) beyond our control
Guests are advised to keep valuables securely stored.
9. Privacy Policy
Guest information provided during booking is used solely for reservation and communication purposes.
We will not share your personal details with third parties without consent.
10. Acceptance of Terms
By making a reservation and staying at Bon Sejour Guesthouse in Okakarara, guests acknowledge that they have read, understood, and agreed to abide by these policies.
